Privacy Policy
Last updated: March 26, 2026
1. Introduction
Xpecto® AI, a product of Xpecto® IT Solutions (www.xpectoitsolutions.com), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chatbot services.
2. Information We Collect
Personal Information: Name, email address, phone number, company name, and billing information when you create an account or subscribe to our services.
Usage Data: Information about how you interact with our chatbot, including conversation logs, queries, and responses.
Technical Data: IP address, browser type, device information, and cookies to improve our services.
Business Data: Documents, website content, and databases you provide to train your AI chatbot.
3. How We Use Your Information
- To provide and maintain our AI chatbot services
- To train and improve AI models based on your data
- To process payments and manage subscriptions
- To communicate with you about updates and support
- To analyze usage patterns and improve user experience
- To comply with legal obligations
4. Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits. Your business data used for AI training is encrypted and stored securely. We do not share your proprietary data with third parties.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Conversation logs are retained based on your subscription plan. You may request deletion of your data at any time.
6. Third-Party Services
We may use third-party services for payment processing, analytics, and hosting. These providers have their own privacy policies and are required to protect your data according to applicable laws.
7. Your Rights
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing communications
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@xpectoitsolutions.com
Website: www.xpectoitsolutions.com